Job Details A Retail Licensee of Petro-Canada/A&W, CEDA VENTURES LTD, promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, Youth., experienced in the Retail Gas & Convenience and Restaurant Industry. We operate the Petro-Canada and A&W Restaurant located at Medicine Hat, Alberta with a goal of providing a fast, friendly and responsive Guest experience.

Fun, flexible and challenging environment with something for everyone whether it is that first job or something that fits your current employment needs. Training, support and CAREER ADVANCEMENT opportunities are common place. We recognize our team and strive to support personal growth in an inclusive working environment. You will have exposure to: LEADERSHIP OPPORTUNITIES, food safety, guest service, sales techniques, merchandising, inventory management, communication skills, time management and much much more...

Job Description The Food Service Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Supervisor leads their team in caring for guests first before anything else, delighting them with friendly and caring service that creates loyalty to their restaurant. The Supervisor also ensures the team contributes to achieving A&W operating standards for the restaurant, and achieving financial results on their shift.

You will excel and find happiness in this job if you:

Have proven exceptional guest service skills – you know what it takes to rally a team to deliver this to every guest on every visit;
Enjoy mentoring people – you’re a natural at supporting staff in their learning, including how to prepare perfect food to standard recipes or customized for guests;
Embrace change - and get excited to rally the team to implement new innovation from A&W;
Have a knack for dealing well with a variety of people;
Have initiative, good judgement, and decision making – you’re also responsible, reliable, and honest.
Love working in a team – and together as partners to get the job done in a dynamic fast food environment.

Qualifications

Abilities:

Excellent guest service
Competence in all restaurant positions
Leadership experience, including the ability to direct the work of others
Ability to learn quickly
Ability to work as part of a team
Effective communication skills
Ability to multi-task
Basic mathematical skills
Knowledge of the retail environment
Strong interpersonal skills


Working Conditions:

Working in a fast-paced environment
Working in a diverse environment with many different personalities and attitudes
Working together as partners, as a cohesive unit with co-workers
Working with hot products and equipment
Working with cleaning materials and chemicals
Working in a noisy environment
Working with sharp objects (knives, slicers, etc.)
Use of portable or step ladder may be required

Physical Requirements:

This position requires the employee to stand for an extended period of time (up to 8 hours)
Occasionally must lift heavy boxes when dealing with product inventory (max 50 lbs.)
Engaging in repetitive tasks such as preparing/assembling orders and products and regular cleaning of restaurant facility
Must always be mentally alert to ensure the safety of yourself, co-workers, and guests at all times
Maintaining good personal hygiene and appropriate uniform
Having the capacity to handle stressful situations

Why work at A&W?

We pride ourselves in using real, naturally-sourced, and delicious ingredients in everything we serve.
We’re all about doing the right thing, even if it’s not the easy thing. From animal welfare, environmental impact, the food we serve, the people we employ, and the communities we call home, we’re always striving to take the high road, no matter how challenging it gets.
We know you’ve got a life outside of work. That’s why we offer flexible schedules so you can work as much or as little as you need.
You’ll gain the skills that pay the bills. A career with us will give you great communication skills, valuable customer service prowess, experience working on a team, the ability to thrive under pressure, and the chance to cook some of the best-tasting food in Canada.
We pay a competitive wage.
As a big business with a small business culture, we pride ourselves in keeping a healthy buzz of excitement and innovation in the air. To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They’re one part of the secret sauce that makes A&W such an awesome place to work.