Job Details TASKS
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Perform Web-server backup and recovery operations

WORK CONDITIONS AND PHYSCIAL CAPABILITIES
Fast-paced environment
Attention to detail
Sitting

PERSONAL SUITABILITY
Accurate
Client focus
Initiative
Organized

VACANCIES
2

HOURS
35 hours per Week

HOW TO APPLY
By email
tech@cloudhut.ca