Job Details Position: Retail Sales Supervisor (NOC 62010)
Company: AutoPlanet Brampton
Location: 2830 Queen St E, Brampton, ON L6S 6E8
Wages: $23 per hour, plus bonus
Position: Full-time (40 hours per week), permanent (flexible work schedule, Saturdays are required)
Benefits: Health, dental and vision coverage. Disability, critical illness and life
insurance. Discount on vehicles, service and parts for you and your family.
Discounts to retailers and service providers.

Vacancy: 1


About Us
AutoPlanet Brampton is Ontario’s largest indoor pre-owned car dealership. With over 1000
vehicles, we aim at being progressive and dynamic in everything we do. We are
committed to putting our team and guests first which is why we have achieved a high
guest satisfaction rating and a relaxed buying experience. AutoPlanet Brampton is looking
for a Retail Sales Supervisor to join their team. The Retail Sales Supervisor will be
responsible for supervising the retail sales department staff. They are responsible for
ensuring daily targets are met, providing training and assisting with customers inquiries
and live turnover.

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience

Integrity: We are honest and transparent in our actions

Diversity: We are stronger through the inclusion of people, brands and ideas

Innovation: We passionately embrace opportunities for new and continuous improvements

Empowerment: We encourage and support our people in taking initiative

Giving Back: We positively impact the communities in which we live, work and raise families

Job Description Job Description

- Supervise, motivate and monitor daily performance of all sales department staff.
- Manage and train staff to reply to internet leads and convert them into
appointments.
- Handle all customer complaints on a timely basis.
- Assist salespeople with live turnovers.
- Monitor scorecards to ensure accurate data entry.
- Monitor to ensure appointment logs are updated including no shows, cancellations
and solds.
- Assist with training new hires on processes and software programs.
- Responsible for updating sold logs with prior day solds.
- Assist in monitoring the walk -in log and ensure the team follows the 7 step
process.
- Conduct meetings with department employees to discuss and review daily
progress, action plan and areas of improvement.
- Complete necessary certification tests.
- Study used vehicle inventory on a weekly basis.
- Uphold all rules and procedures (i.e., support enforcement, including disciplinary
action as necessary).
- Understand and comply with all federal, provincial and local regulations that affect
service operations, such as the Occupational Health and Safety Act (OHSA), waste
disposal regulations, etc.
- Comply with all company policies, standards and procedures.
- Other duties as required by management.

(AutoPlanet Brampton – Retail Sales Supervisor)

Employment requirements:

High School Diploma or GED is required.
Minimum 2-3 years of related dealership experience.
OMVIC Certification is required.
Availability to work Saturdays
Strong technical, written, and verbal communication skills (English language) with
customers, vendors and employees.
Strong computer skills, proficient in G-suite and Microsoft Excel.
Excellent customer service skills with enthusiastic and friendly demeanor.
Excellent problem-solving and organizational skills.
Willing to work as a member of a team and interact with others in a professional
and courteous manner.
Excellent time management skills, ability to multitask and work well under
pressure.
Must be willing to be flexible with work schedules

To apply please send your resume via email to talent@performance.ca



Performance Auto Group is a leading automotive company in Southern Ontario with over 1900 employees, 23 brands and 42 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.