Job Details
Tamarack Fright LTD. Is looking for full-time User Support technician at its 6120 Davies Road NW Edmonton T6E 5B2, Canada. We have 2 positions available.
Job Description
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Provide business systems, network and Internet support to users in response to identified difficulties