Job Details
Title of the position: Reservations Supervisor - Travel Agency
Company operating name: Canarockies Business Development Inc. o/a CanaRockies Tourism
Location: Calgary NE, AB
Terms of employment: Permanent, Full-time
Working hours: 40 hours per week
Wage: $23.00 per hour
Language of work: English
Benefits package offered: Two weeks paid vacation after 1 year, overtime pay 1.5
Job duties
Co-ordinate, assign and review the work of reservation clerks
Resolve work-related problems, and handle customer complaints
Co-ordinate activities with tour guide
Prepare progress and other booking reports to the business owner
Hire and train reservation clerks in job duties, safety procedures and company policies
Requisition supplies and materials
Ensure smooth operation of reservation systems
May perform the same duties as workers supervised.
Job requirements
Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
Security and Safety: Bondable; Criminal record check
Own Tools/Equipment: Internet access
Work Conditions and Physical Capabilities: Work under pressure, Tight deadlines, Large workload, Attention to detail, Fast-paced environment
Personal Suitability: Accurate, Initiative, Judgement, Team player, Organized, Excellent oral communication, Client focus, Effective interpersonal skills
Other information
Work Setting ; Travel Agency
Job location
3961 52 Ave NE Calgary, AB T3J 0J7
Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
How to apply
By email: canarockiespost@gmail.com
By mail: #1113, 3961 52 Ave NE Calgary, AB T3J 0J7
Job Description
Co-ordinate, assign and review the work of reservation clerks
Resolve work-related problems, and handle customer complaints
Co-ordinate activities with tour guide
Prepare progress and other booking reports to the business owner
Hire and train reservation clerks in job duties, safety procedures and company policies
Requisition supplies and materials
Ensure smooth operation of reservation systems
May perform the same duties as workers supervised.